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Boho Art Moon Goddess Astrology Art Online Art Shop Bohemian wall decor
Terms and Conditions
BOHOCOSMO TERMS OF SERVICE
Effective Date: 17.12.2024
Welcome to Bohocosmo. By accessing and using our website, services, and products, you agree to comply with the following Terms of Service ("Terms"). These Terms are governed by the laws of the State of Queensland, Australia, including Australian Consumer Law (ACL). Please read them carefully before using our services.
1. General Terms
1.1 By using Bohocosmo, you agree to abide by all applicable laws and regulations. 1.2 We reserve the right to withdraw, cancel, or modify any service at any time without prior notice. 1.3 We make every effort to ensure the accuracy of information provided on our website; however, we are not liable for any errors, inaccuracies, or website downtime.
2. Intellectual Property and Copyright
2.1 All artworks, designs, images, and content on Bohocosmo are the sole property of the artist Susan Blake and creator ("Bohocosmo"). 2.2 Unauthorised use, reproduction, distribution, or modification of any images or content is strictly prohibited. 2.3 Written permission from Bohocosmo must be obtained before any use of our intellectual property. 2.4 Copyright laws under the Australian Copyright Act 1968 apply.
3. Customer Rights and Responsibilities
3.1 Customers may access and use the website and services for personal and lawful purposes only. 3.2 Customers must not engage in unlawful, abusive, harassing, defamatory, or fraudulent behaviour. 3.3 Customers must not use our website to promote hate speech, bullying, or spam. 3.4 Any violation of these terms may result in the immediate termination of access to our services.
4. Payments, Cancellations, and Refunds
4.1 All transactions are processed securely, and payment details are not stored by Bohocosmo. 4.2 We reserve the right to cancel any orders if fraudulent activity is suspected. 4.3 Refunds and exchanges are provided in accordance with Australian Consumer Law. 4.4 Customers are entitled to refunds or replacements for faulty products as per ACL guidelines.
5. Limitation of Liability
5.1 Bohocosmo is not responsible for any damages, losses, or liabilities arising from the use of our website, products, or services. 5.2 We are not liable for any interruptions, security breaches, or other technical issues that may occur.
6. Account Management
6.1 We reserve the right to disable or suspend customer accounts found in violation of these Terms. 6.2 Customers are responsible for keeping their login credentials secure. 6.3 Any suspicious or unauthorized account activity should be reported to Bohocosmo immediately.
7. Changes to Terms of Service
7.1 We may update these Terms at any time, with or without notice. 7.2 Continued use of our services constitutes acceptance of any modifications.
8. Contact Information
If you have any questions regarding these Terms, please contact us at: Bohocosmo
admin@bohocosmo.com
By using our website and services, you acknowledge that you have read, understood, and agree to abide by these Terms of Service.
Return and Refund Policy
BOHOCOSMO Return and Refund Policy
At BOHOCOSMO, we want you to love your purchase. If you are not completely satisfied, please review our return and refund policy below.
1. Terms of Return
Items must be returned within 10 days of receiving your order.
Proof of purchase (receipt or order confirmation) is required.
2. State of Return
Items must be unused, unworn, and in their original packaging.
Art prints and custom-made items are final sale and cannot be returned unless faulty.
3. Reasons for Return
We accept returns for the following reasons:
Damaged or defective products (must be reported within 7 days of delivery).
Incorrect item received due to our error.
We do not accept returns for:
Change of mind.
Items damaged due to misuse or improper handling.
4. Process for Return
To initiate a return, please:
Contact us at admin@bohocosmo.com with your order number and reason for return.
Wait for return approval and instructions.
Package the item securely and send it back using a trackable shipping method.
Return shipping costs:
If the return is due to our error (damaged or incorrect item), we will cover the return shipping cost.
If returning for any other eligible reason, the buyer is responsible for return shipping.
5. Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 14 days, and funds will be credited to the original payment method.
We do not offer cash refunds. Refunds will be issued via [insert payment methods, e.g., PayPal, credit card].
6. Contact Information
For return inquiries, please contact:
📧 Email: admin@bohocosmo.com
We are happy to assist you with any questions regarding returns and refunds. Thank you for shopping with BOHOCOSMO! ✨
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